Provide one-touch service
Every department needs a service desk. Teams like IT Support, HR, Marketing, Finance and Facilities handle a high volume of requests, juggling processes that require speed and accuracy.
ProForma enables teams to convert to Jira Service Desk without the necessity of custom fields, screens and configurations. Now it’s easy to grant Jira Service Desk features like a customer portal, real-time status availability, service queues, SLAs and analytics to all of your service teams.