Every department needs a service desk. Teams like IT Support, HR, Marketing, Finance and Facilities handle a high volume of requests, juggling processes that require speed and accuracy.
ProForma enables teams to convert to Jira Service Desk without the necessity of custom fields, screens and configurations. Now it’s easy to grant Jira Service Desk features like a customer portal, real-time status availability, service queues, SLAs and analytics to all of your service teams.
Teams across your organization can provide one-touch service with ProForma and Jira Service Desk.
Leverage your Jira expertise and investment. Use ProForma to provide teams across your organization with a high-functioning, low-cost service desk solution.
ProForma allows growing businesses to collect accurate information with fewer custom fields, screens and schema. Scalable to any size team, get more data with a simpler configuration.
Teams can quickly convert to Jira Service Desk using ProForma’s library of purpose-built process templates. Each includes a portal form, workflow and request type and any needed secondary forms, all in one installation.