We work with a range of Atlassian Solution Partners around the globe who offer consulting and resale of ProForma in their local language and currency.

Need help finding a Solution Partner, please contact us and we’ll point you in the right direction.

 

 

 

Resources for
Solution Partners

ThinkTilt offers the following services and resources for Atlassian Solution Partners.

 
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Resources

 

Information Pack

Download a single PDF with all of the critical information about ProForma and how it can be used.


Guides

Access PDF user guides for each role in your client’s team on how to use ProForma.

View User Guides


Due Diligence

We have collated commonly requested information during a due diligence process and published it in our Trust Center. If we are missing anything, or you would like further details, please contact us and we will be happy to help you.

 

Services

 

Priority Support

Our target is to respond to all requests within one hour during our normal business hours; however, we maintain 24 hours monitoring of our supports channel for critical incidents so that we can respond when you or your clients need us to. See our Service Level Agreements and Escalation Policy.

Raise a support request


Form Design

We can design and build up to five process templates (including all needed forms), free of charge for each client account where ProForma is installed. An hourly fee will be applied for design and build work beyond the first five processes.

Request form design


Client Presentations

We are happy to support you in presenting ProForma to your clients, either through a life demonstrations or the prepartion of collateral to support your proposals.

Book a client presentation


Content Development

We can provide written content for your blog or newsletter. Typically we will provide one original article, on a topic of your choice; however, we are more than happy to licence any of our existing content, including our ebooks for you to reuse.

Request content development


ProForma Training

We can provide online training to your sales and consulting teams on the benefits of ProForma and how to effectively deploy it for a range of teams.

Request a training session

 
 

Resources for
Atlassian User Groups

Are you in need of a speaker for an upcoming AUG event? We are available to send a member of our team to present at your event on a variety of topics. We update our AUG presentation offerings quarterly.

 
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Current Presentations

 
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Highlights from Atlassian Summit

Didn’t make it to Las Vegas? We’ll recap the Summit highlights including the JSD Help Center, Jira Align (Atlassian’s latest acquisition), Ops Genie and Cloud Premium.

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Enterprise Service Management

Discover how organizations are using Jira Service Desk to implement service management systems for non-tech teams like facilities, legal, HR and Marketing.

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Tech Talk: Permissions & Add-ons

Permissions can be complicated, especially as your instance increases in size and complexity. Learn what to look for to avoid the "Permissions denied" trap.

Optimizing Data Collection in Jira

Still scrolling through dozens of fields to find what you need? Learn how converting fields to forms will allow you to organize data, and collect all of the information you need without custom fields.