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Category: Process Templates

Putting the Pieces Together: ProForma for Project Management

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Towards a Performance Review Process that Actually Performs

There are problems with the traditional annual employee performance appraisal. It’s annual, linked to a potential pay increase and based on one person’s opinion. There’s a better way.

ProForma & JSD: The Perfect Team for Employee Performance Reviews

As useful as they are, performance reviews are easy to ignore and leave undone. ProForma for JIRA Service Desk can help.

How JIRA Service Desk Can Make Your Finance Team Even Better

Finance already has software tracking revenue and expenses. Here’s why empowering them with JIRA Service Desk will make everyone smile.

What the hell is a Process Template?

We’ve built a whole library of them, but what the hell is a process template anyway? This article explains what a process template includes and how they can be potent tools for empowering every team in your organization.

JIRA: The Ideal Tool for Employee Performance Reviews?

How well does your performance review process perform? Employee performance reviews are a perfect example of a business process that begs to be handled by an automated service management system like JIRA Service Desk. 

Case study – Applying to Attending a Conference

Imagine if you could easily use JIRA Service Desk for any business process.  Getting approval to attend a conference might look something like this.

Empowering your HR team with JIRA


Playing a key role both in setting the strategic direction for your organization and in serving individual employees, it could be argued that no team needs a request management system more than HR. We offer a sample list of HR processes which could be handled by a request management system like JIRA Service Desk with ProForma, and walks through an HR process (an employee requesting paid time off) to see how it might work.

New Human Resource Forms Added to the Template Library

Ready to shift those pesky paper processes to online forms? We’ve just added over 40 new Human Resources templates to make your job easier.

ThinkTilt is pleased to announce the expansion of the ProForma Template library with 40+ new Human Resource forms now ready for use.  

Five ProForma Marketing & Business Templates for JIRA to Empower your Team

Your Marketing team drives your brand.  ProForma templates for JIRA Service Desk offers Marketing  a solution for handling requests, automating repeated process and systemizing internal procedures.  

Five JIRA Templates for your HR Team

HR merits a high-functioning service management system. JIRA Service Desk has proven to be just such a system and now ThinkTilt has created ProForma, a library of forms and templates to empower all of your business teams with the functionality of JIRA Service Desk.